FAQ’s
We have curated the Baby & Toddler Show especially for pregnant women and families to shop for all the essentials easily, simply and in one place. It’s just like visiting your local department store or shopping centre, but with only new and expectant parents attending!
FAQs
How do I book tickets?
Tickets can be booked online in advance through our website. We recommend booking early to take advantage of the best ticket prices.
Do I need to print my ticket?
No. You can simply show your ticket on your smartphone when you arrive at the show. If you prefer, you’re also welcome to bring a printed copy.
Can I change or swap my ticket to another day?
If your plans change after purchasing your tickets you can swap them to any other day for free. Simply pop us an email letting us know what day/session you wish to swap to contact@babyandtoddlershow.co.uk
What is the All-Day Lounge Pass and what’s included?
For just £10, you can purchase an All-Day Lounge Pass and your ticket will automatically be upgraded to all-day show entry. You’ll also get all-day Premium Lounge access, a complimentary hot or soft drink, and access to the Premium Lounge cloakroom and toilets. More info and booking here.
Please note: Carers require their own Lounge Pass to access the Premium Lounge. Up to two children can access the Lounge free with each pass holder.
How do I add an All-Day Lounge Pass if I have already bought a ticket?
Already got your ticket? No problem! Simply head to the booking page, select your day and session (if you have one), add the number of All-Day Lounge Passes you need and complete checkout.
You won’t pay any additional booking fees and you won’t be issued a new entry ticket. Your existing ticket will automatically be upgraded to all-day entry, so simply use your original ticket to enter the show.
What if I can’t find my ticket confirmation?
Please check your junk or spam folder first, as confirmation emails can sometimes end up there. Still can’t find it? You can re-send it to yourself, by visiting the SEE Customer Portal here or pop us an email at contact@babyandtoddlershow.co.uk
Do babies and children need a ticket?
Children aged 16 and under can attend free of charge.
Can I bring my pushchair or pram?
Absolutely! The Baby & Toddler Show is designed with families in mind, and pushchairs and prams are welcome throughout the venue.
Is there somewhere to feed or change my baby?
Yes. Baby changing and feeding facilities are available within the venue. If you need help locating them, simply ask a member of staff or refer to your digital show map that we’ll send to you the week of the show.
Can I bring my own food and drinks?
Yes. You’re welcome to bring snacks, drinks and baby food with you. Food and drink outlets are also available within the venue.
Can I take my purchases home on the day?
Most purchases can be taken home with you on the day. If you buy larger items such as furniture or travel systems, many exhibitors offer home delivery. Please speak directly to the retailer for delivery options.
I’ve purchased a Goody Bag. How do I receive it?
Goody Bags must be collected during your visit to the show from the designated collection point. Unfortunately, we are unable to post Goody Bags before or after the event, including if you are unable to attend.
I’m attending a Wellness Studio session. Do I need to bring anything?
We recommend bringing a change of clothes if you’re taking part in a Wellness Studio session.
Is the show accessible?
Yes. Our venues are fully accessible for wheelchair users, pushchairs and prams. Accessible toilets are available throughout the venue, and assistance dogs are welcome.
If you have any additional accessibility requirements before your visit, please get in touch and we’ll do everything we can to help.
Can I get a free ticket for my carer?
Yes. One free carer ticket is available with every Advance or Standard admission ticket. Complimentary and promotional tickets are excluded and proof of disability may be requested on arrival.
Are dogs allowed?
Only registered assistance dogs are permitted inside the venue.
How long should I allow for my visit?
Most visitors spend between three and five hours at the show, depending on whether they’re shopping, attending expert talks, taking part in Wellness Studio sessions or making the most of the interactive features.
Can I leave the show and come back later?
Yes. Please speak to a member of the entrance team before leaving if you plan to return later the same day.